ALNA Privacy Policy

Effective Date: October 20, 2025
Last Updated: October 20, 2025

At ALNA, we care about your privacy. This policy explains what personal information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect personal information that you choose to share with us, such as:

Your name and email address when you sign up for our newsletter or contact us.
Anonymous information through Google Analytics, including demographics, browser type, pages visited, and time spent on our site.
Google Analytics uses cookies to help us understand how people use our website. You can learn more about how Google uses data here:

https://policies.google.com/technologies/partner-sites.

2. How We Use Your Information

We use this information to:

Improve our website and user experience
Send newsletters or updates (only if you’ve given consent)
Understand audience demographics and website performance
We do not sell, rent, or trade your personal information.

3. Email Communication

We use Mailchimp to manage our email list. By subscribing, you consent to receiving emails from ALNA. Each message includes an unsubscribe link so you can opt out anytime.

Mailchimp may process your data outside Canada. You can view their privacy policy here: https://mailchimp.com/legal/privacy/.

4. Cookies and Tracking

We use cookies to analyze website traffic and improve functionality. You can control cookies in your browser settings.

5. Your Rights

Under Canada’s Personal Information Protection Act (PIPA), you can:

Request access to your personal information
Ask for corrections
Withdraw consent to our collection or use of your information
To exercise your rights, contact us at [insert email].

6. Security

We take reasonable steps to keep your information safe from unauthorized access or disclosure.

7. Contact Us

If you have questions about this policy or our privacy practices, please contact us at:
📧 Hello@alnaspa.com

📍 ALNA — #105 2635 Barney hwy

Coquitlam, BC, Canada

ALNA Terms of Use

Effective Date: October 20, 2025

Welcome to ALNA (https://alnaspa.com). By using this site, you agree to the following terms.

1. Ownership and Content

All text, images, videos, and other materials on this site belong to ALNA unless otherwise noted. You may not reproduce or reuse them without permission.

2. Use of the Site

You agree to use this website for lawful purposes only. You must not post or transmit harmful, offensive, or unauthorized material.

3. Links to Other Sites

Our site may include links to other websites for convenience. We’re not responsible for their content or privacy practices.

4. Limitation of Liability

ALNA is not responsible for any damages resulting from the use or inability to use this website.

5. Governing Law

These terms are governed by the laws of British Columbia, Canada.

Accessibility Statement

ALNA is committed to making our website accessible to everyone.

We follow the Web Content Accessibility Guidelines (WCAG) 2.1 AA, which include:

Providing text alternatives for images
Maintaining high-contrast and legible text
Ensuring the site is usable by keyboard
Designing for assistive technologies
If you encounter any accessibility issues, please let us know at [insert email], and we’ll do our best to fix them promptly.

You can learn more about accessibility standards here: https://www.w3.org/WAI/WCAG21/quickref/.

Email Consent (CASL Compliance)

When you subscribe to ALNA’s newsletter, you’re giving us explicit consent to email you updates, news, or offers.
You can unsubscribe anytime by clicking the link at the bottom of our emails or contacting us directly at [insert email].

We’ll always identify ourselves clearly in every email and keep your contact information safe and private.